Due to rising costs a €1.50 booking fee now applies PER TICKET booked online at the box office, or on the phone. This is non refundable and the ticket fee does not apply to free events.
We regret tickets may not be exchanged or refunded after purchase unless the performance has been cancelled or rescheduled.
A Cancelled Event : To claim a refund you must contact the box office where a refund will be issued to you via the same payment method as when the purchase was made. After 12 months any unclaimed refunds will automatically be converted to a donation to Siamsa Tíre. Please note: Refunds will include the ticket price only and cannot include your ticket booking fees.
A Rescheduled Event : If an event is rescheduled, tickets will be valid for the new date. If you cannot attend the new date, you can cancel your order and a gift voucher will be issued to you for the sale price of your ticket(s).
For Sold-Out events only: Siamsa Tíre can ‘sell on’ unwanted tickets on the day of a performance on behalf of the customer. We regret that this service cannot be offered for events that are not sold out.
No refunds or exchanges can take place without the physical tickets being returned.
Latecomers will not be admitted until a suitable break in the performance as advised by the incoming Company Manager.
Siamsa Tíre reserves the right to add, withdraw or substitute artists and vary the advertised programme if necessary.
Face coverings are optional and for safety we suggest wearing them when in crowded areas and near other people. If you or any member of your party have had symptoms of COVID-19 in the 7 days prior to an event we would ask that you do not visit the venue unless you are free from symptoms 48 hours prior to the event. Contact our Box Office by phone or email to let us know. As always, the health and safety of our patrons and staff remains our utmost priority, so we kindly ask that you continue to respect the personal space and safety of others. View all of our safety measures.
Kerry County Council parking is available on Princes Street beside Siamsa Tíre – check (Kerry County Council – Home | Facebook) for any restrictions. It is free after 6pm. It has access for bus parking and also disability parking just outside the theatre.
Gift Vouchers can be purchased online or via our Box Office and have no expiry date. They can be used to purchase tickets for any of our programmed live and online events by selecting the ‘Book Now’ option of the preferred event and entering the voucher code when prompted.
Siamsa Tire was originally built to ensure assessibility to all and offers extensive accessibility options.
All public areas of the building are accessible by wheelchair users, including the gallery spaces. Wheelchair spaces are available in the theatre. Please inform the Box Office when you book your tickets and they will be happy to advise you on suitable seating.
Hard of Hearing
An induction loop is in operation in the auditorium for patrons with hearing difficulties. People with hearing aids should set them to ‘T’.