FAQS
The list below is arranged in approximate order of your Siamsa Tíre Theatre experience, starting with purchasing your tickets and walking you through your visit to the theatre. Please scroll through the list to search for your particular question.
Ticketing
All of our events are available to purchase 24/7 online at www.siamsatire.com/events. Upon purchasing, you will receive your tickets via email. Alternatively, you can purchase tickets directly by visiting in person or telephoning 066-7123055 during opening hours.
Yes, for theatre performances, you will be shown a seating plan of our 350-seat theatre and given the option to choose your preferred available seats when booking. You can also view our Seating Plan.
Your digital ticket will be emailed directly to the email address you provided during the booking process, therefore it is important that the correct email address is provided. Please check your spam or contact box office in the unlikely event that your tickets are not delivered. Our staff will scan your tickets directly from your phone upon entering the show.
Full details can be found on our Terms and Conditions Page.
Vouchers
Yes, gift vouchers can be purchased online on our Gift Voucher page or via our Box Office and have no expiry date. They can be used to purchase tickets for any of our programmed live and online events by selecting the ‘Book Now’ option of the preferred event and entering the voucher code when prompted.
Schools
Yes. Throughout the school term, we have dedicated school performances for both primary and secondary schools, including theatre, film, talks and Irish language performances. Some are tailored specifically for Junior and Leaving Certificate Cycle students and offer accompanying study guides. Schools can also avail of a building tour or view our latest Art Gallery exhibition during their visit.
If you are interested in booking your school group, please contact our Box Office.
General Venue Information
You can view our most up-to-date box office hours HERE. On the evenings where a performance is scheduled for the theatre, the Box Office will remain open until 7.30pm for general and phone bookings, and until 7.50pm for ‘in person’ tickets for that nights’ performance.
Yes, of course! Christmas is a magical time in Tralee and you will find a wonderful range of music, comedy and theatre on offer at Siamsa Tíre including the famous Christmas Panto!
Families can also discover the traditions of an Irish Christmas at Siamsa na Nollag and be part of a memorable festive family experience at Siamsa Tíre. There’s no better place to bring your family to meet Daidí na Nollag in his very own Christmas cottage. Embrace the excitement as fairy lights twinkle and enjoy the magic and joy of Christmas as you take a journey back to a time where Christmas and its traditions to create magical memories together.
Yes, there are an abundance of hotels, restaurants, cafes and bars close to Siamsa Tíre. Why not treat yourself to a pre-theatre meal in advance of your event? We’ve put together details on some of the local restaurants and pubs which might help to point you in the right direction. Just let them know you are attending a performance at Siamsa Tíre and they will make sure you receive speedy service to make the performance on time. Enjoy! Visit our Food & Drink page for more information.
Yes, there’s plenty of accommodation on offer in Tralee, from hotels and B&Bs to hostels and camping. Visit our Accommodation page for more information.
Yes, Tralee has a great range of indoor and outdoor attractions including beautiful beaches, Kerry County Museum, Aqua Dome Waterworld, Tralee Bay Wetlands, Bowling Buddies and more. To view our local treasures, visit Tralee by the Sea.
Upon Arrival
We recommend that you arrive at least 15mins before the show commences. We operate an early entry service for any of our customers who would like to enter the auditorium before we open the doors for the main audience. Please identify yourself at Box Office at least 30 minutes before the show and the Duty Manager can arrange this. On booking your ticket, our Box Office can reserve seating close to the theatre entrance, for those who are less able to stand waiting in the lobby area. You can also enjoy a snack or refreshment before the show View our Bar Menu.
Kerry County Council parking is available on Princes Street beside Siamsa Tíre – check (Kerry County Council – Home | Facebook) for any restrictions. It is free after 6pm. It has access for bus parking and also disability parking just outside the theatre.
Yes, you can enjoy a coffee, snack or beverage during your visit at our Theatre Bar, located in the lobby. The bar is open one hour prior to the show and at intermission. You can also pre-order your snacks & drinks to skip the bar queues! View our Bar Menu.
Yes, Siamsa Tire’s gift shop has a wonderful array of show souvenirs and merchandise. The gift shop is open one hour prior to mainstage performances, at intermission and after the show. Some performers will also sell their own event programmes and merchandise during the show. View our online Gift Shop.
Accessability
Strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during some of our shows. If you are affected by any of these effects, please contact the Box Office in advance of purchasing your tickets and we can advise you if they are being used.
Our Christmas experience Siamsa na Nollag offers dedicated sensory hours for families with sensitivities to sound and lights.
Yes, we are continuously working towards making Siamsa Tíre accessible for all.
Our Christmas experience Siamsa na Nollag offers dedicated sensory hours for families with sensitivities to sound and lights.
Some of our theatre events may also offer a Relaxed Performance option, these will be listed on our Events Page when available.
Everyone is welcome to attend a Relaxed Performance option but the performance is specifically designed to welcome people who will benefit from a more relaxed atmosphere.
We have taken a number of steps to adapt the theatre environment to make the theatre experience more accessible for everyone:
- We will open doors 45 minutes prior to the performance start time for audience members who would like to become familiar with their surroundings before the performance starts.
- Our Technical team adjust the sound and lighting to reduce sensory stimuli to ensure the performance is comfortable for all.
- Strobe and flash lighting will be removed.
- Loud/unexpected sound effects will be removed from the performance.
- House lights will remain on at a lower level throughout the performance.
- Audience members are free to walk in and out of the auditorium as they need to.
- Audience members are welcome to bring sensory tools.
- We have put together a Visit Preparation Document which gives detail of what you can expect once you arrive at Siamsa Tíre.
- If you would like to speak to a member of the team about your booking or if you do need further information, please contact our Box Office and they will be delighted to assist you.
Yes, we have many events which take place for young babies and their parents/guardians throughout the year including our brand new Siamsa na Nollaig Santa experience.
Baby changing facilities are located in our accessible toilet.
Please note that buggies, pushchairs and child carrier seats are not permitted in the auditorium for health and safety reasons. We can store your buggy, pushchair or carrier seat in our foyer area. There will be a member of staff in the foyer at all times.
Keeping In Touch
Siamsa Tíre is a registered charity. The staff, community cast and Training Academy students appreciate any additional supports you can give. You can donate any amount during your booking process or via our Donation Page.
The best way to stay up to date with Siamsa Tíre is to follow us on our social media channels: Facebook, Instagram, X and YouTube and you’ll be the first to hear about our new events. You can also sign up to receive our newsletter where you’ll get early notice of events, exclusive special offers, access to exciting online performances, and more.
We regularly recruit for volunteers to lend a hand with various aspects of running our theatre and arts centre. Our partners Volunteer Kerry help us with this process. So, if you’re interested in volunteering with us, your first step is to register with them. Alternatively, you can contact us directly at boxoffice@siamsatire.com.
